No, you're always welcome to bring your car to Fitzgerald store for an in-store appraisal.
Simply stop by whenever it's convenient for you.

When you arrive: Park in the customer parking area and come inside to check in for your appraisal. You’ll participate in the appraisal so you can point out key features, maintenance records, and your vehicle’s history. Our appraisal process is part of our ISO-certified system, using up-to-the-minute market data from across the U.S. The offer may be contingent on verifying mechanical and cosmetic condition through a test drive and inspection.

A FitzBuysCars acquisition specialist evaluates: Current market data (auctions, regional pricing, etc.) Your vehicle’s year, make, model, mileage, and history report Overall cosmetic and interior condition Frame condition and any signs of flood damage Test-drive performance including brakes, lighting, tires, and suspension If repairs are needed, the offer may be adjusted accordingly.

Requirements vary by state, but generally you’ll need: Your car’s title or payoff information (all titleholders must be present) Current and valid registration Valid state-issued photo ID for all titleholders All keys and remotes You do not need these items to receive an offer—only to complete the sale.

If you provide a clear title, payment by check can be processed the same day or within 48 business hours. If your car has a lien, we must first process the lien release before payment is issued.

This is called negative equity. In some cases, negative equity can be included in financing if you purchase a vehicle from Fitzgerald Auto Mall. If not, we’ll calculate the difference between your payoff and our offer. If the amount you owe is under $250, we accept a personal check. For all other amounts, we accept cashier’s checks, certified checks, certified funds, cash, and debit cards. Our written offers are valid for seven days or 300 miles.

If the title is in the deceased’s name only: An original Letter of Administration is required, showing the seller as the administrator. The administrator signs all documents using their name followed by “Administrator.” The check is made payable to the estate of the individual listed on the title. If the title is in two names: The original death certificate is required. Write “Deceased” in the section for the deceased owner on the back of the title. The surviving owner signs in their designated spot. The check is made payable to the surviving owner as printed on the title.

Yes—however: All paperwork must first be reviewed and approved by our Legal Department. Once approved, the person listed on the POA signs all documents using their name followed by “POA.”

An owner or authorized officer of the company must sign all documents. The check will be made payable only to the company name listed on the title. If the title is in an LLC’s name— even if the seller is the sole owner—the check will still be made payable to the LLC.